GRC Consulting Services
Pre-arranged access to incident response specialists with defined SLAs for triage, containment, and recovery during an active incident.
About the service
An incident response (IR) retainer is a pre-arranged agreement that gives you guaranteed access to senior incident responders, forensic specialists, and breach coaches when a real incident occurs — typically with a defined response time SLA.
Why this service matters
In an incident, the first 24 hours determine the outcome. A retainer means the responders, legal counsel, and communications support are already engaged, contracts are signed, and the team can move within hours rather than days.
What is delivered
Each engagement produces a working set of artefacts that the customer can hand to auditors, regulators, internal stakeholders, and partners. The exact list is calibrated to the scope.
Delivery method
Pre-incident readiness: documented playbooks, evidence of access and tooling, named responders and back-ups. During an incident: triage, containment, eradication, recovery, and post-incident reporting. After: lessons-learned and control updates.
Methodology alignment
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